Appliance Repair Software for Residential & Commercial Contractors.
Appliance Repair companies need the right tools in the office. Give your CSRs and office managers the tools to quickly pull up service history when customers call. Easily identify which customers are up to date with their balances and who needs a reminder.
High-value, low-cost Appliance Repair software pays for itself in days!
Software-Suite for Appliance Repair Business
Appliance Repair Job Booking Software
SmartServ provides the visibility to your appliance repair business to optimize dispatching technicians faster and more efficiently.
- Emergency jobs or schedule changes can be transmitted instantly to the assigned technician.
- The right technician with the right skills and experience gets the job, cutting down on costly repeat visits.
- With one of the most advanced – yet easy to use – dispatch systems in the industry, SmartServ has already helped hundreds of companies to be more productive and efficient.
Appliance Repair Dispatching Software
We’re getting rid of your paperwork orders, making your entire customer base and appliance repair history searchable so you can keep track of sales/maintenance jobs.
- Simply drag-and-drop jobs on the dispatch board and track technicians in the field.
- Communicate with field techs by adding notes and reminder tasks on the work order.
- Filter based on groups and departments of technicians to assign the job to the right tech.
Appliance Repair Software with Quickbooks Integration
Eliminate the use of checklists and forms in paper. SmartServ lets your techs create estimates, invoices, and any other form straight from their app making your office-workers job a lot easier.
- Cut down on manual data entry tasks in your Quickbooks.
- Collect payments for your appliance repair service or install jobs from the field and update in your Quickbooks.
- Run P&L reports with accounts integrated within SmartServ.
Appliance Repair Software with Reports and Analytics
Find out who your top-performing technicians are. Know exactly how much revenue your departments are bringing in with granular detail. With SmartServ, knowing where and how to grow your business becomes second-nature.
- Technician and CSR Leaderboard.
- Custom Dashboard which speaks metrics.
- Repository of reports for keeping a track of business health.
Appliance Repair Software built for growth
Discover which marketing campaigns are yielding revenue and which types of services are being sold the most.
- Track equipment replacement and renewal opportunities.
- Professional Estimates help convert much faster.
- Create custom checklists, forms, service agreements, estimates and invoices from the field.
Appliance Repair Software to increase CX
SmartServ helps you stay connected with the homeowner through intuitive and real-time engagement touch points.
- Send customer pre-job, job, and post-job greetings and alerts.
- Let customers know when their technician is dispatched and arrival time.
- Send them emails with attachments to their invoice or collect feedback forms.